Privacy Policy
Introduction
ADHD Lab UK Ltd is committed to protecting your privacy and handling your personal information securely, lawfully and transparently. This Privacy Policy explains how we collect, use, store and share personal information when you use our website or access our services.
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and our professional duties of confidentiality.
ADHD Lab UK Ltd is the data controller responsible for the personal information processed in connection with our services.
Company No. 17100120
Email: info@adhdlabuk.com
Information We Collect
We may collect personal information that you provide when contacting us, booking or accessing our services. This may include your name, contact details, date of birth and other information required to provide our services.
When you become a patient, we may also process special category data, including information about your physical and mental health, medical history, assessment, diagnosis, medication, treatment and ongoing care.
We only collect information that is relevant and necessary for the purpose for which it is being processed.
How We Use Your Information
We may use your information to respond to enquiries, arrange and manage appointments, provide ADHD assessment, diagnosis and treatment, maintain appropriate clinical records, prescribe and monitor medication, communicate with you about your care, and meet our legal, regulatory and professional obligations.
Where appropriate, information may also be used to support patient safety, clinical governance and the ongoing improvement of our services.
Lawful Basis for Processing
We process personal information only where we have a lawful basis to do so under UK data protection legislation.
Depending on the circumstances, we may process your personal information because it is necessary to provide services you have requested, to comply with our legal and regulatory obligations, for our legitimate interests in operating and improving our service, or where you have provided consent.
Health and clinical information is classed as special category data. Where we process this information, we do so only where an appropriate lawful condition for processing special category data applies, including where processing is necessary for the provision and management of health care.
Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
How We Share Information
Your personal information will be treated as confidential and will only be shared where there is an appropriate reason to do so.
This may include sharing relevant information with healthcare professionals involved in your care, including your GP, where appropriate and with your consent; where sharing is required by law; or where necessary to protect you or another person from serious harm.
Information will only be shared where necessary and in accordance with applicable data protection and confidentiality requirements.
How We Protect Your Information
We take appropriate technical and organisational measures to protect personal and clinical information from unauthorised access, loss, misuse or disclosure. This includes the use of secure systems and appropriate access controls and security measures.
Access to patient information is limited to those who require it for an appropriate purpose.
How Long We Keep Information
We retain personal and clinical information only for as long as necessary and in accordance with applicable legal and professional requirements. When information is no longer required, it will be securely disposed of.
Your Data Protection Rights
Under data protection law, you have rights in relation to your personal information. These may include the right to access information we hold about you, request correction of inaccurate information, request restriction or deletion where applicable, and object to certain types of processing.
These rights are subject to applicable legal and regulatory requirements.
If you have concerns about how we have handled your personal information, please contact us in the first instance so that we can try to resolve your concerns. You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Cookies and Website Data
Our website may use cookies and similar technologies to support its functionality, security and performance.
Some cookies may be necessary for the website to operate correctly. Where optional cookies are used, such as those relating to analytics or other non-essential functionality, these will only be used in accordance with applicable data protection and privacy requirements.
Where required, you will be given the opportunity to manage your cookie preferences through the cookie consent options available on our website.
You can also manage or disable cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of some parts of the website.
Contact Us
If you have any questions about how ADHD Lab UK Ltd handles your personal information, or wish to exercise your data protection rights, please contact us:
Email: info@adhdlabuk.com
Last updated: October 2026